Consultar el uso del Catalogo de Servicios de Servicedesk Plus
Query
SELECT serd.Name "Service Category",reqtl.templatename "Template name",count(wo.WORKORDERID) "Count of Request" FROM WorkOrder wo
LEFT JOIN RequestTemplate_list reqtl ON wo.TEMPLATEID=reqtl.TEMPLATEID
LEFT JOIN ServiceDefinition serd ON reqtl.PARENT_SERVICE=serd.SERVICEID where reqtl.isdeleted='0' group by serd.Name,reqtl.templatename order by 1
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archive.manageengine.com http://archives.manageengine.com/service-desk/